These are extraordinary times and we know that, like all of us here at Galloway & Ayrshire Properties, many of you are concerned about coronavirus (COVID-19). Our thoughts are with all those affected and the people working tirelessly to care for them.
The health and safety of our clients, tenants and staff is our main priority, as a consequence and following the Government’s instructions on 23 March 2020 that only essential businesses should continue to operate, we are suspending estate agency business at our three branches, Girvan, Newton Stewart and Stranraer. We will maintain a skeleton staff for as long as we can to respond to telephone enquiries on the branch telephone numbers.
Insofar as property management services are concerned, we have been made aware that most contractors have stopped working following the Government’s instructions and advice from their respective trade bodies so we are unable to action routine maintenance requests. We will try to deal with any requests for emergency repairs for as long as we are able but whether or not a contractor is prepared to attend is out with our control.
Our staff are at the heart of our business and we are committed to supporting them in the best possible way during this complex and fast-evolving situation.